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PortalGuard Password Management System


Our password management system (PortalGuard) provides a self-service avenue for students, faculty, and staff to unlock their Active Directory account or reset their Active Directory password. This is the NCCU AD password that is used for accessing the wireless network, on campus computers/printers, myEOL, Banner, Blackboard and more.

Click this link to go directly to PortalGuard to manage your password.

Not sure about registering with PortalGuard? Click here to learn why you should register TODAY!


Before you can begin using PortalGuard, you must first log in (using your current NCCU username and password) and enroll.

To enroll and begin managing your NCCU account:

  1. Go to PortalGuard  
  2. Enter your NCCU username and password. 

Note: If this is your first time logging in, you will be prompted to reset your password. The new password meet the password requirements listed below.

Next, to complete the enrollment process, you will be required to:

  1. Answer 5 of the 10 challenge questions.
  2. Enter your mobile phone number to receive a One Time Password (OTP) via text message.
  3. To complete email verification, enter an email address to receive an OTP. 

Password Requirements

Make sure that when you are resetting your password you adhere to the following password requirements.

Your Active Directory password must:

  • be at least 8 characters in length,
  • have at least 1 numeric character (0-9),
  • have at least 1 upper case character (A-Z),
  • have at least 1 lower case character (a-z), and
  • not include your username
NCCU complies with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in all programs and activities (including sexual harassment and sexual violence) in the University's educational programs and activities. For additional resources or to file a Title IX complaint, visit the NCCU's Title IX webpage.
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