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New Student Survival Kit

As a new student and a new member of the Eagle Family, there are a number of resources which will assist you in matriculating timely towards degree completion.  Please familiarize yourself with the information on this page. 

Academic Advisor/Graduate Program Coordinator/Research Mentor

All of the persons you come into contact with, once you take your first step on the verdant green and your last step as you walk across the stage at graduation, will in some way impact the experience you have at North Carolina Central University; however, none will be as impactful as your academic advisor, graduate program coordinator, and your research/project mentor.  Each of these persons plays an essential role in your matriculation.  From proper course selection and the registration process to career advice and the type of research you conduct, these three individuals will be with you every step of the way.  Take advantage of these relationships and do your part as a student to ensure that they develop into strong, positive, and beneficial professional relationships.

Banner ID and PIN Number

All students admitted to their degree program must obtain their Banner ID and PIN numbers from their admitting department/advisor.  Both numbers are required for registration. Your PIN number changes each semester and should be provided to you after meeting with your advisor.  Students admitted as a visiting/non-degree seeking students will obtain their Banner ID and PIN numbers from the School of Graduate Studies.

Learn your Banner ID number.  Any business you conduct in the various campus offices will likely need your Banner ID number in order to assist you.

Eagle Identification Card (ID)

All new and currently enrolled students are required to obtain an Eagle ID Card.  Your Eagle ID Card verifies that you are a currently enrolled student, provides secured access to campus buildings, is used for meal plans, checking out NCCU library books, picking up student tickets for athletic games, etc.  A new student should go to the Eagle Card Office in the Lee Biology Building, Room 117.  New students will need a valid picture ID, their Banner ID number and be currently registered.  You can also submit a photo for your Eagle ID Card, just go to this link for details and photo submission guidelines: Eagle ID Card.

If you lose your Eagle ID Card, please contact the Eagle Card Office at (919) 530-7716 to inquire about the process to obtain a duplicate ID card.

Email Activation & Maintenance

Although you will have an existing email address, it is very important that you sign up for an NCCU email account. When important campus/organization announcements are made, the primary email that will be used is your NCCU email address.  Additionally, when a campus representative or a fellow student wants to contact you via email, a search for you NCCU email is the first step the individual will take to learn obtain your email address. Having an NCCU email account will to ensure that you don't miss out on any opportunities that may come up and are likely time sensitive. To set up your email account go to NCCU Email Account.

Current students experiencing problems with already established and active email accounts should submit a ticket through the ITS helpdesk.


NCCU's library is named after its founder, Dr. James E. Shepard.  As a graduate student, you may sometimes forget that the library is not just for undergrads, but for you too!  Take advantage of the many ways the library can assist you with your academic and technology needs.  Stop by and visit your library today.  Click here for the James E. Shepard Memorial Library home page.

The library has recently undergone renovations, but the renovations were not limited to only a facelift.  In addition to a main floor facelift, the second floor now has 65 computer stations, black and white and color printing stations, a bistro area, a TechnoClassroom , a TechnoLounge which includes a laptop bar, and so much more.  For a detailed listing of the library's upgrades click here.

Parking Decal

Anyone who wishes to park in any parking space located on NCCU's campus must have a valid parking permit decal. Violators are ticketed and/or towed.  Please go here, I Need A Parking Decal, to find out how to obtain a parking decal.  


All students are required to first meet with their academic advisor before registering for classes.  All registration takes place online.  If you are having trouble registering for classes, please first contact your department/advisor or contact the Registrar's Office at (919) 530-6654.

Student Health and Counseling Services

As a new student, you may experience some non-academic problems, which may cause problems for you academically, mentally, financially or physically.  All too often students do not avail themselves of the Student Health and Counseling Services department's services for reasons such as embarrassment, fear of the university community being provided information about their visit, or not being aware of the type of services the department provides.  NCCU's Student Health and Counseling Services department is staffed with professionals who are held to the same standards and oaths as members of their respective professions outside of the university.  The Student Health and Counseling Services department is located on Cafeteria Drive in the Student Health Building and the following services are offered:

  • Urgent care
  • Counseling and mental health
  • Alcohol and drug prevention and intervention
  • Allergy
  • Pharmacy
  • Lab services
  • Nursing care
  • Women's health

Important Numbers for Student Health and Counseling Services are:

  • Appointments - (919) 530-6317
  • General Information - (919) 530-6317
  • Mental Health - (919) 530-7646
  • Alcohol and Other Drug Resource Center - (919) 530-7068
  • Pharmacy - (919) 530-6289
  • Immunizations/Medical Records - (919) 530-5003
  • Nursing/Triage - (919) 530-7604
  • Health Promotion, Education and Wellness - (919) 530-6664
  • Laboratory - (919) 530-5387
  • Business Office - (919) 530-7336

Visit Student Health and Counseling Services.

Other Resources

For more resources, click Graduate Student Resources.

NCCU complies with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in all programs and activities (including sexual harassment and sexual violence) in the University's educational programs and activities. For additional resources or to file a Title IX complaint, visit the NCCU's Title IX webpage.
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